Erin Doppke Consulting
Examples of Training Development & Writing Projects
Training Development: Sales
ASP-One: designed & wrote sales training, including scenario-based training to help the team anticipate issues and present the right solutions for clients, and video-based examples and exercises
Equus Corporation: designed & wrote training for the sales team on their custom client information management system
Training Development: New Hire/On-Boarding
Motorola: Designed & wrote new hire training for their IT group, including interviewing 70+ SMEs in 10+ countries, and sensitively including information from various cultures in the training; designing scenario-based materials from highly technical information; training the course in London, Edinburgh, Paris, Beijing, and the US
GE: Designed & wrote new hire training on Microsoft Office
Training Development: Enterprise Applications & ISO
Abbott Laboratories: Wrote a series of courses to support their Siebel rollout; the courses included new processes, legal information, and highly technical information for an expert audience
Motorola: Wrote a series of courses to support their ISO 9000 change management project
Crate & Barrel: Designed and wrote training on various enterprise functions, specifically warehouse
Andrew Corporation: Designed SAP training for Order Management
Training Development: Other
University of Chicago: designed & wrote a course to teach their Instructional Designers how to use Authorware
GE Capital: designed & wrote a course on the legal issues surrounding information management and security
West Publishing: wrote and trained a custom Word Macros course for their senior editors and managers
Abbott Laboratories: wrote a Lotus Notes course for an R&D group who were comprised of scientists